Keystead

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Account & sign-inLogin, OTP, profile and security.12 articles →Searching & alertsFilters, map search, saved searches.18 articles →Listing a propertyPosting, editing, verification and photos.22 articles →Plans, boosts & billingUpgrades, credits, invoices and refunds.15 articles →Leads & messagesEnquiries, masked numbers and replies.9 articles →Safety & fraudSpot scams and report suspicious listings.8 articles →

Popular questions

How do I change the area unit shown on listings?

Use the country and unit pill in the header, or the unit menu on any search page. Your choice is saved in Preferences.

Is posting a property free?

Yes. Owners can list for free; Boost and Premium upgrades are optional and always labelled to buyers.

Why does my listing need verification?

We verify private sellers by ID and check agent licences with the relevant regulator.

How do I get a refund for an upgrade?

Unused Boost days can be paused; contact support within 7 days of purchase for refund requests [see policy].

Someone asked me for a deposit before a visit. Is that normal?

Never pay a token or deposit before you have visited and verified the property and the seller. Report the listing if in doubt.