Keystead

Grievance redressal

How to raise a complaint and how we handle it.

Applies to: Canada · Effective [DATE] · Version [X]
In plain language
  • Email complaints@[domain] or use the contact form.
  • We acknowledge every complaint and aim to resolve it within [X] days.

How to raise a grievance

Include the listing link or ID, what went wrong and any screenshots.

Escalation

If you are not satisfied, you can escalate to [external dispute body / regulator].

[Full legal text to be provided by counsel for each country. This page shows structure and plain-language summaries only.]