Grievance redressal

Details of our Grievance Officer under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Applies to: India · Effective [DATE] · Version [X]

In plain language

Grievance Officer: [Name], [Designation]
Email: grievance@[domain] · Address: [Registered office]
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

How to raise a grievance

Include the listing link or ID, what went wrong and any screenshots.

If you are not satisfied, you may escalate to the Grievance Appellate Committee as provided under the IT Rules.

[Full legal text to be provided by counsel for each country. This page shows structure and plain-language summaries only.]